The Antecedents of Customer Loyalty in Malaysian Retail-Shopping Setting

Customer loyalty is gaining considerable interest from academics and business practitioners because both are interested in knowing the driving forces that enhance a company’s competitiveness. Despite the importance of customer loyalty, there is still a lack of comprehensive work to explore how custo...

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書目詳細資料
主要作者: Lim, Chow Yeng
格式: Thesis
語言:英语
英语
出版: 2012
主題:
在線閱讀:https://etd.uum.edu.my/3424/1/LIM_CHOW_YENG.pdf
https://etd.uum.edu.my/3424/3/LIM_CHOW_YENG.pdf

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