The Impact of Total Quality Management of Knowledge Management and Organizational Performance in Higher Education Institutions in Iraq
The purpose of this study was to investigate the relationship between Total Quality Management (TQM); Knowledge Management (KM) and Organizational Performance (OP) in Iraqi higher-education institutions (HEIs). TQM core elements included leadership commitment, strategic planning, continuous improvem...
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| Format: | Thèse |
| Langue: | anglais anglais |
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2012
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| Accès en ligne: | https://etd.uum.edu.my/3474/1/s91854.pdf https://etd.uum.edu.my/3474/8/s91854%281%29.pdf |