The determining factors of service value and satisfaction for edutainment services in Malaysia
Edutainment is a growing business in our country and it is precisely to study the service value and satisfaction to learn about customers behaviors. The purpose of this study is to identify antecedents of service value and satisfaction and determine the relationship and which antecedents are most in...
| मुख्य लेखक: | Indra, Balachandran |
|---|---|
| स्वरूप: | थीसिस |
| भाषा: | अंग्रेज़ी अंग्रेज़ी |
| प्रकाशित: |
2014
|
| विषय: | |
| ऑनलाइन पहुंच: | https://etd.uum.edu.my/4226/1/s813175.pdf https://etd.uum.edu.my/4226/2/s813175_abstract.pdf |
समान संसाधन
The relationship between service marketing mix, service quality, service value and customer satisfaction in commercial car parking facilities
द्वारा: Ahmad Fiaza, Abdul Shukor
प्रकाशित: (2016)
द्वारा: Ahmad Fiaza, Abdul Shukor
प्रकाशित: (2016)
After sales service : Factors influencing customers' satisfaction
द्वारा: Nur Aishah, Abdul Aziz
प्रकाशित: (2014)
द्वारा: Nur Aishah, Abdul Aziz
प्रकाशित: (2014)
Determinant factors of customer loyalty towards telecommunications services in Malaysia
द्वारा: Mohd Khursani, Md Khakhir
प्रकाशित: (2021)
द्वारा: Mohd Khursani, Md Khakhir
प्रकाशित: (2021)
Factors influencing customer satisfaction using e-hailing services in Melaka
द्वारा: Ahmad Fadzil, Mohamad
प्रकाशित: (2021)
द्वारा: Ahmad Fadzil, Mohamad
प्रकाशित: (2021)
Factors that affecting the customer satisfaction towards mobile network service provider
द्वारा: Iin Adriana, Nasri
प्रकाशित: (2019)
द्वारा: Iin Adriana, Nasri
प्रकाशित: (2019)
Destination service quality, tourist satisfaction, tourist perceived value and tourist behavioural intention at Kuala Tahan National Park, Malaysia
द्वारा: Mohd Rahimi, Abdul Halim
प्रकाशित: (2020)
द्वारा: Mohd Rahimi, Abdul Halim
प्रकाशित: (2020)
Customer satisfaction of music centre service quality in Selangor
द्वारा: Tan, Keat Shuang
प्रकाशित: (2020)
द्वारा: Tan, Keat Shuang
प्रकाशित: (2020)
The relationship between service quality, customer satisfaction, and hedonic value on generation Y customer loyalty in the context of superstores in Bangladesh: the mediating role of corporate image
द्वारा: Alam, Mirza Mohammad Didarul
प्रकाशित: (2020)
द्वारा: Alam, Mirza Mohammad Didarul
प्रकाशित: (2020)
Service Quality and Satisfaction Among Postgraduate Students at Universiti Utara Malaysia
द्वारा: Hanaysha, Jalal R. M.
प्रकाशित: (2011)
द्वारा: Hanaysha, Jalal R. M.
प्रकाशित: (2011)
The effect of service quality on customer satisfaction of Bank Islam Malaysia Berhad
द्वारा: Utari, Septi
प्रकाशित: (2025)
द्वारा: Utari, Septi
प्रकाशित: (2025)
Analysing Logistics Services Quality On E-Commerce Customer Satisfaction
द्वारा: Sivasangari, Balakisnan
प्रकाशित: (2024)
द्वारा: Sivasangari, Balakisnan
प्रकाशित: (2024)
The influence sevices quality of last-mile delivery services on customer satisfaction in Malaysia
द्वारा: Tan, Wei Bin
प्रकाशित: (2024)
द्वारा: Tan, Wei Bin
प्रकाशित: (2024)
The impacts of service quality dimensions on customer satisfaction of banking sector in Penang, Malaysia
द्वारा: Indrani, Ravinthiran
प्रकाशित: (2021)
द्वारा: Indrani, Ravinthiran
प्रकाशित: (2021)
The Effect of Website Quality Service on Customer Satisfaction Study on Qatar Airways
द्वारा: Baliem, Ahmed Abubaker
प्रकाशित: (2009)
द्वारा: Baliem, Ahmed Abubaker
प्रकाशित: (2009)
The influence of service quality dimensions on customer satisfaction towards tax agents
द्वारा: Nor Adwiyah, Awang
प्रकाशित: (2019)
द्वारा: Nor Adwiyah, Awang
प्रकाशित: (2019)
Factors contributing to the propensity to purchase retailer's brand: the mediating effect of perceived value
द्वारा: Tunku Nur Atikhah, Tunku Abaidah
प्रकाशित: (2020)
द्वारा: Tunku Nur Atikhah, Tunku Abaidah
प्रकाशित: (2020)
The Mediating Effect of Waiting Time on the Relationship Between Service Quality and Customer Satisfaction
द्वारा: Impira, Alim
प्रकाशित: (2012)
द्वारा: Impira, Alim
प्रकाशित: (2012)
Effect of policy and service quality of SOCSO on client satisfaction, moderated by client knowledge
द्वारा: Dinesh Kumar, Saundra Rajan
प्रकाशित: (2019)
द्वारा: Dinesh Kumar, Saundra Rajan
प्रकाशित: (2019)
Factors Influencing Consumers' Acceptance of Mobile Marketing Services
द्वारा: Mohammad, Ismail
प्रकाशित: (2012)
द्वारा: Mohammad, Ismail
प्रकाशित: (2012)
Customer Satisfaction and Service Quality : A Case Study of Bank Islam Malaysia Berhad (BIMB)
द्वारा: Fozi, Awang
प्रकाशित: (2009)
द्वारा: Fozi, Awang
प्रकाशित: (2009)
Determinants of loyalty and the effect of switching cost towards mobile telecommunication service providers in Malaysia
द्वारा: Aravindan Kalisri Logeswaran, Velachamy
प्रकाशित: (2015)
द्वारा: Aravindan Kalisri Logeswaran, Velachamy
प्रकाशित: (2015)
Service Quality Higher Education and Customer Satisfaction Among Undergraduate Students of the University of Jordan
द्वारा: Alnaser, Ahmad Salih Mheidi
प्रकाशित: (2010)
द्वारा: Alnaser, Ahmad Salih Mheidi
प्रकाशित: (2010)
Determinants of customer loyalty in cellular service sector of Pakistan: mediating and moderating effects
द्वारा: Tariq, Beenish
प्रकाशित: (2018)
द्वारा: Tariq, Beenish
प्रकाशित: (2018)
A study of customer satisfaction on products and services: The case of KM Vet Pharm Sdn. Bhd.
द्वारा: Suloseni, Supermanuam
प्रकाशित: (2018)
द्वारा: Suloseni, Supermanuam
प्रकाशित: (2018)
Service innovation and service responsiveness : moderating effect of information technology capability
द्वारा: Alminnourliza, Noordin
प्रकाशित: (2016)
द्वारा: Alminnourliza, Noordin
प्रकाशित: (2016)
E-marketplace patronage intention among Southern Thailand consumers: the role of online retail/service brand equity and country of origin
द्वारा: Prachaseree, Kwanrudee
प्रकाशित: (2022)
द्वारा: Prachaseree, Kwanrudee
प्रकाशित: (2022)
Mediating role of customer satisfaction on service quality and customer loyalty in grocery store in shopping malls in Saudi Arabia
द्वारा: Al Otaibi, Naif Mutlaq
प्रकाशित: (2014)
द्वारा: Al Otaibi, Naif Mutlaq
प्रकाशित: (2014)
The influence of service quality, corporate image, trust and satisfaction on customer loyalty: Evidence from banking industry in Libya
द्वारा: Elbakoush, Abdalla Yousef
प्रकाशित: (2015)
द्वारा: Elbakoush, Abdalla Yousef
प्रकाशित: (2015)
Factors influencing customers' loyalty of mobile service provider among generation Y
द्वारा: Al-Refai, Abdalla Nayef Saleh
प्रकाशित: (2015)
द्वारा: Al-Refai, Abdalla Nayef Saleh
प्रकाशित: (2015)
Relationship between service quality and customer loyalty: mediating effect of customer satisfaction and customer trust in Thailand’s audit firms
द्वारा: Pringviriya, Nuchsara
प्रकाशित: (2015)
द्वारा: Pringviriya, Nuchsara
प्रकाशित: (2015)
The relationship between e-service quality, trust and satisfaction towards consumer online shopping during Covid-19 pandemic
द्वारा: Hasliza, Md Shariff
प्रकाशित: (2021)
द्वारा: Hasliza, Md Shariff
प्रकाशित: (2021)
Effects of perceived e-service quality, customer trust and e-satisfaction one-loyalty in Malaysian e-commerce industry
द्वारा: Ooi, Min Jie
प्रकाशित: (2019)
द्वारा: Ooi, Min Jie
प्रकाशित: (2019)
The effect of perceived quality, perceived value, trust and marketing on purchase intention of organic products in Malaysia
द्वारा: Denis, Joachim Clement
प्रकाशित: (2019)
द्वारा: Denis, Joachim Clement
प्रकाशित: (2019)
Service quality of domestic waste collection services in Batu District, Selayang Municipal Council, Selangor : the SERVQUAL approach
द्वारा: Mohd Zikry, Zulkifle
प्रकाशित: (2017)
द्वारा: Mohd Zikry, Zulkifle
प्रकाशित: (2017)
The unique antecedents of customer loyalty towards mobile service
द्वारा: Mah, Pei Yew
प्रकाशित: (2017)
द्वारा: Mah, Pei Yew
प्रकाशित: (2017)
An Initial Study on the Effectiveness of TM Online Customer Care Service
द्वारा: Sukhdev Singh, Karnail Singh
प्रकाशित: (2008)
द्वारा: Sukhdev Singh, Karnail Singh
प्रकाशित: (2008)
Determinants of halal cosmetics purchase intention
among millennials
द्वारा: Norhazliza, Mohd Hazim
प्रकाशित: (2020)
द्वारा: Norhazliza, Mohd Hazim
प्रकाशित: (2020)
Determinants of customer citizenship behaviour in Pakistan aviation sector of Pakistan
द्वारा: Raza, Mohsin
प्रकाशित: (2020)
द्वारा: Raza, Mohsin
प्रकाशित: (2020)
The antecendents and consequences of service
quality in the health insurance industry in Saudi Arabia
द्वारा: Saad M, Alawni Mohammed
प्रकाशित: (2015)
द्वारा: Saad M, Alawni Mohammed
प्रकाशित: (2015)
Service quality in early child care center. Does parents satisfied?
द्वारा: Aidanazima, Abashah
प्रकाशित: (2015)
द्वारा: Aidanazima, Abashah
प्रकाशित: (2015)
समान संसाधन
-
The relationship between service marketing mix, service quality, service value and customer satisfaction in commercial car parking facilities
द्वारा: Ahmad Fiaza, Abdul Shukor
प्रकाशित: (2016) -
After sales service : Factors influencing customers' satisfaction
द्वारा: Nur Aishah, Abdul Aziz
प्रकाशित: (2014) -
Determinant factors of customer loyalty towards telecommunications services in Malaysia
द्वारा: Mohd Khursani, Md Khakhir
प्रकाशित: (2021) -
Factors influencing customer satisfaction using e-hailing services in Melaka
द्वारा: Ahmad Fadzil, Mohamad
प्रकाशित: (2021) -
Factors that affecting the customer satisfaction towards mobile network service provider
द्वारा: Iin Adriana, Nasri
प्रकाशित: (2019)