Consumer self-service technology adoption in multiple service industries in Saudi Arabia
The current convergence of information and communication technology (ICT) is found to be creating new opportunities. Business organizations are leveraging this technology in response to the need for greater business integration, flexibility, and agility. One of the technologies that have been utili...
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| Format: | Thesis |
| Language: | English English |
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2014
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| Online Access: | https://etd.uum.edu.my/4335/1/s91956.pdf https://etd.uum.edu.my/4335/2/s91956_abstract.pdf |