Customer perception towards Islamic banking in fulfilling maqasid shariah

• Main Author: Nordiana, Jamry
• Format: Thesis
• Language: English; English
• Published: 2015
• Subjects: HG Finance
• Online Access: https://etd.uum.edu.my/4993/1/s813482.pdf; https://etd.uum.edu.my/4993/2/s813482_abstract.pdf

This research examined the customer perception towards Islamic banking in fulfilling maqasid shariah. Maqasid shariah is designed to promote benefit and repel harms as agreed by Muslim scholars. This concept is important to Islamic banking because it will guide and provide a clear direction to bankers in structuring its banking activities and operations. In addition, by upholding the essence of maqasid shariah, Islamic activities will not ruin from its original track. Besides it important, this concept is discussed at conceptual level only. The objective of this research is to provide empirical evidences by asking customer on their perception on maqasid shariah. The respondents of this research are clerical staff in UUM, Sintok, Kedah. Quantitative method using survey has been used to get information for this study. The Exploratory Factor Analysis was run to analyze the maqasid shariah. Based on this analysis, this research found that customer only perceived Islamic banking fulfil the maqasid shariah based on four dimensions namely religion, human life, intellect and progeny