An empirical study on the factors influencing customers satisfaction among mobile phone users at the University of Benghazi in Libya
The company needs an achievement for business continuously in order to sure the satisfaction of customer every day. This is targeting refer to the group whether individual or organizations. The purpose of this study is to understand the effect between customer relationship management (CRM) informat...
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| Format: | Thesis |
| Language: | English English |
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2013
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| Online Access: | https://etd.uum.edu.my/5206/1/s811785.pdf https://etd.uum.edu.my/5206/2/s811785_abstract.pdf |