Factors influencing service performance of insurance agents
The role of agents as intermediaries between customers and insurance company is important in the insurance industry. Insurance agents performance depends on the willingness of the agents to consult explain and convince potential customers about the proposed insurance policies either a conventional...
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| Format: | Thèse |
| Langue: | anglais anglais |
| Publié: |
2016
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| Accès en ligne: | https://etd.uum.edu.my/5944/1/s810002_01.pdf https://etd.uum.edu.my/5944/2/s810002_02.pdf |