Role stressors, injustice and workplace incivility in banking sector: Mediating effect of negative emotion and moderating effect of self-monitoring
In the context of service sector, uncivil behavior toward customers is likely to harm the effectiveness of the service provider. This study aimed at identifying the level of instigated workplace incivility in the banking sector in Malaysia, particularly in Kuala Lumpur and Penang. Built upon the st...
| मुख्य लेखक: | Lim, Hui Ling |
|---|---|
| स्वरूप: | थीसिस |
| भाषा: | अंग्रेज़ी अंग्रेज़ी |
| प्रकाशित: |
2016
|
| विषय: | |
| ऑनलाइन पहुंच: | https://etd.uum.edu.my/6317/1/s93001_01.pdf https://etd.uum.edu.my/6317/2/s93001_02.pdf |
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The Effects of Gender and Working Hours and Length of Service on Occupational Stress in Four Stars Hotels in Lembah Klang District
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The effects of job demands and job resources on work stress among administrative staff at College of Business, Universiti Utara Malaysia, Kedah
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द्वारा: Nur Hazirah, Md Yusof
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Factors causing job stress and job perfomance among employees in the private sector
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द्वारा: Tharisini, Muniandy
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The impact of work stress towards job performance among managers in private sectors in Kota Kinabalu Sabah
द्वारा: Marion Anthony
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द्वारा: Marion Anthony
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The relationship and effect of role overload, role ambiguity, work-life balance and career development on work stress among call center executives of business process outsourcing (BPO) in Selangor
द्वारा: Kavitha, Venugopal
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द्वारा: Kavitha, Venugopal
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Modal psikologi sebagai moderator dalam hubungan di antara sumber stres kerja, stres kerja dan niat berhenti kerja dalam kalangan Tentera Laut Diraja Malaysia (TLDM)
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द्वारा: Chong, Albert Yan Vun
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Factors that influence job dissatisfaction and mental health among academicians and administrative staff: Case of Universiti Malaysia Sabah
द्वारा: Ismail Abdul Jalil
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द्वारा: Ismail Abdul Jalil
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The relationship between personality and influence tactics used to influence subordinates among managers in Kota Kinabalu
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द्वारा: Humphrey John Suana
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Consumer acceptance of virtual store
द्वारा: Ng, Jin Guan
प्रकाशित: (2007)
द्वारा: Ng, Jin Guan
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Kajian ke atas amalan e-dagang di kalangan agensi pelancongan berskala kecil dan sederhana di Malaysia
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Management of Stress: Use of Information Systems in Managing Stress Within the Lower Rank Soldiers in a Military Organization
द्वारा: Kamarulzaman, Lamin
प्रकाशित: (2009)
द्वारा: Kamarulzaman, Lamin
प्रकाशित: (2009)
Kepuasan Kerja Di Kalangan Atendan Kesihatan Hospital Universiti Sains Malaysia, Kubang Kerian, Kelantan
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द्वारा: Ismail, Ibrahim
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The Influence on Office and Home Workload among Career Women : A Study among Famale Academicians of UiTM Seri Iskandar, Perak
द्वारा: Nur Lailatul Husna, Mohammad Yusof
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द्वारा: Nur Lailatul Husna, Mohammad Yusof
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Tahap Tekanan Kerja dan Faktor Penyebab Tekanan Kerja di Kalangan Penyelam TLDM di Pusat Selam TLDM, Pangkalan TLDM, Lumut, Perak Darul Ridzuan
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द्वारा: Abdul, Rahman b. Mukri
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द्वारा: Baskaran, Subramaniam
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समान संसाधन
-
The influence of workplace incivility towards individual outcomes in private and government sector, Kota Kinabalu, Sabah
द्वारा: Enja Anak Manie
प्रकाशित: (2010) -
The affect of workplace stressor towards the turnover intentions among hotel employees in Kota Kinabalu
द्वारा: Azuriaty Atang
प्रकाशित: (2010) -
Relationship between despotic leadership, psychological contract breach, perception of injustice and work engagement: the mediating role of perception of job insecurity
द्वारा: Jabeen, Riffut
प्रकाशित: (2022) -
Emotional labor, employee workplace behaviors, organizational support and emotional intelligence : An empirical investigation on foreign service workers in Sabah and Labuan
द्वारा: Tan, Siew Luen
प्रकाशित: (2013) -
The effect of job stressor on stress on the employees of logistics firms in Kota Kinabalu with the moderating effect of personality and stress coping strategy
द्वारा: Muhammad Naseef Abdul Majeed Farooq
प्रकाशित: (2012)