The effect of role clarity on the relationship between transformational, transactional and laissez-faire leadership styles and commitment to service quality
The effectiveness of leadership style initiatives resulting in sustainable competitive advantage and enhanced commitment to service quality has been a major subject of interest for business and academia alike. past research frequently cites the importance of leadership style (transformational, trans...
| Auteur principal: | |
|---|---|
| Format: | Thèse |
| Langue: | anglais anglais |
| Publié: |
2017
|
| Sujets: | |
| Accès en ligne: | https://etd.uum.edu.my/7138/1/s94776_01.pdf https://etd.uum.edu.my/7138/2/s94776_02.pdf |