Influence of service quality, university image, the mediating effect of organizational commitment relationship marketing and adoption of technology innovation loyalty in Nigeria

his study delves into the mediating effect of student satisfaction on the relationship that has been established between service quality, university image, commitment, trust and student loyalty, and the moderating role of technology innovation on the link between student satisfaction and loyalty in...

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Détails bibliographiques
Auteur principal: Usman, Umar
Format: Thèse
Langue:anglais
anglais
Publié: 2017
Sujets:
Accès en ligne:https://etd.uum.edu.my/7203/1/s94901_01.pdf
https://etd.uum.edu.my/7203/2/s94901_02.pdf