The unique antecedents of customer loyalty towards mobile service
Customer loyalty has been highly sought topic to enable growth and competitiveness enhancement in current market situation. The increase of telecommunication sector in the country had influence mobile service providers competing with each other to become a major service provider. Specifically, there...
| المؤلف الرئيسي: | Mah, Pei Yew |
|---|---|
| التنسيق: | أطروحة |
| اللغة: | الإنجليزية الإنجليزية |
| منشور في: |
2017
|
| الموضوعات: | |
| الوصول للمادة أونلاين: | https://etd.uum.edu.my/7361/1/s821964_01.pdf https://etd.uum.edu.my/7361/2/s821964_02.pdf |
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مواد مشابهة
-
The Effect of Customers' Satisfaction towards Customer Loyalty among Mobile Telecomunication Providers in Malaysia
حسب: Sarina, Ismail
منشور في: (2009) -
Determinant factors of customer loyalty towards telecommunications services in Malaysia
حسب: Mohd Khursani, Md Khakhir
منشور في: (2021) -
Factors influencing customers' loyalty of mobile service provider among generation Y
حسب: Al-Refai, Abdalla Nayef Saleh
منشور في: (2015) -
The study of encounter service quality among Malaysian' online retailers towards customer loyalty
حسب: Fatin Firzana, Muhammad Khairi
منشور في: (2021) -
Determinants of loyalty and the effect of switching cost towards mobile telecommunication service providers in Malaysia
حسب: Aravindan Kalisri Logeswaran, Velachamy
منشور في: (2015)