Study on the relationship between service quality and customer satisfaction among Sport Center users in University Utara Malaysia
The purpose of this study is to study the relationship between service quality and customer satisfaction among the users of the Sports Center in University Utara Malaysia. The respondents of this study are the UUM students who are using the services in the Sports Center. The factors investigated in...
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| Format: | Thesis |
| Language: | English English English |
| Published: |
2018
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| Online Access: | https://etd.uum.edu.my/8447/1/s822402_01.pdf https://etd.uum.edu.my/8447/2/s822402_02.pdf https://etd.uum.edu.my/8447/3/822402%20REFERENCES.docx https://etd.uum.edu.my/8447/ |
| Abstract | Abstract here |