Study on the relationship between service quality and customer satisfaction among Sport Center users in University Utara Malaysia

The purpose of this study is to study the relationship between service quality and customer satisfaction among the users of the Sports Center in University Utara Malaysia. The respondents of this study are the UUM students who are using the services in the Sports Center. The factors investigated in...

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Bibliographic Details
Main Author:	Nur Fatihah, Husin
Format:	Dissertation
Language:	English English English
Published:	2018
Subjects:	HF5001-6182 Business
Online Access:	https://etd.uum.edu.my/8447/1/s822402_01.pdf https://etd.uum.edu.my/8447/2/s822402_02.pdf https://etd.uum.edu.my/8447/3/822402%20REFERENCES.docx https://etd.uum.edu.my/8447/
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