Effects of perceived e-service quality, customer trust and e-satisfaction one-loyalty in Malaysian e-commerce industry
E-loyalty is a significant influential factor to online business to capture more market share and increase profitability. The number of online store and e-business model increasing from year to year especially in this decade which caused high competitive among all the competitors. E-loyalty is to se...
| 第一著者: | |
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| フォーマット: | Dissertation |
| 言語: | 英語 英語 英語 |
| 出版事項: |
2019
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| 主題: | |
| オンライン･アクセス: | https://etd.uum.edu.my/8494/1/s817464_01.pdf https://etd.uum.edu.my/8494/2/s817464_02.pdf https://etd.uum.edu.my/8494/3/s817464%20references.docx https://etd.uum.edu.my/8494/ |
| Abstract | Abstract here |