A study on the Service Quality Satisfaction among Executive Postgraduate Students
The purpose of this study is to identify the relationship between service quality dimension and satisfaction among postgraduate executive student. This study applied HEdPERF (Higher Education Performance) scale to measure service quality satisfaction in the higher education institution. The dimensio...
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| 格式: | Thesis |
| 语言: | 英语 英语 英语 |
| 出版: |
2019
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| 主题: | |
| 在线阅读: | https://etd.uum.edu.my/8744/1/S820298_01.pdf https://etd.uum.edu.my/8744/2/S820298_02.pdf https://etd.uum.edu.my/8744/3/820298%20REFERENCES.docx |