E-service quality of online shopping website: customer satisfaction in Lazada

Customers are very important to online vendors; therefore, customer satisfactions become their main focus. For organisations and researchers alike, satisfaction of customer has been a topic of foremost concern. Recently, online vendors are required to offer more services on their websites. In conjun...

وصف كامل

التفاصيل البيبلوغرافية
المؤلف الرئيسي: Mohd Fudzi, Fatin Syahirah
التنسيق: أطروحة
اللغة:الإنجليزية
الإنجليزية
الإنجليزية
منشور في: 2019
الموضوعات:
الوصول للمادة أونلاين:https://etd.uum.edu.my/9635/1/s824050_01.pdf
https://etd.uum.edu.my/9635/2/s824050_02.pdf
https://etd.uum.edu.my/9635/3/s824050_references.docx