Customer Satisfaction on Services offered by Pos Laju Sungai Merah, Sibu, Sarawak / Aja Langgit

This research was to determine and analyse the service quality and customer satisfaction toward the Pos Laju. This research was to identify and assess the customer perception and overall satisfaction level of customer toward the service offered by Pos Laju, Sibu. The study was used a questionnaire t...

詳細記述

書誌詳細

第一著者:	Langgit, Aja
フォーマット:	学位論文
言語:	英語
出版事項:	Universiti Teknologi MARA Sarawak,Kampus Samarahan 2015
主題:	Data processing. Including SPSS Postal service. Stamps. Philately Messenger service Business societies Consumer satisfaction Customer services. Customer relations
オンライン･アクセス:	https://ir.uitm.edu.my/id/eprint/25389/1/25389.PDF