Customer Satisfaction on Services offered by Pos Laju Sungai Merah, Sibu, Sarawak / Aja Langgit

This research was to determine and analyse the service quality and customer satisfaction toward the Pos Laju. This research was to identify and assess the customer perception and overall satisfaction level of customer toward the service offered by Pos Laju, Sibu. The study was used a questionnaire t...

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Détails bibliographiques

Auteur principal:	Langgit, Aja
Format:	Thèse
Langue:	anglais
Publié:	Universiti Teknologi MARA Sarawak,Kampus Samarahan 2015
Sujets:	Data processing. Including SPSS Postal service. Stamps. Philately Messenger service Business societies Consumer satisfaction Customer services. Customer relations
Accès en ligne:	https://ir.uitm.edu.my/id/eprint/25389/1/25389.PDF