Customer Satisfaction on Services offered by Pos Laju Sungai Merah, Sibu, Sarawak / Aja Langgit

This research was to determine and analyse the service quality and customer satisfaction toward the Pos Laju. This research was to identify and assess the customer perception and overall satisfaction level of customer toward the service offered by Pos Laju, Sibu. The study was used a questionnaire t...

पूर्ण विवरण

ग्रंथसूची विवरण
मुख्य लेखक: Langgit, Aja
स्वरूप: थीसिस
भाषा:अंग्रेज़ी
प्रकाशित: Universiti Teknologi MARA Sarawak,Kampus Samarahan 2015
विषय:
Data processing. Including SPSS
Postal service. Stamps. Philately
Messenger service
Business societies
Consumer satisfaction
Customer services. Customer relations
ऑनलाइन पहुंच:https://ir.uitm.edu.my/id/eprint/25389/1/25389.PDF

इंटरनेट

https://ir.uitm.edu.my/id/eprint/25389/1/25389.PDF

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