The effect of service quality and corporate image on staffs’ loyalty in UiTM Kelantan Branch / Nurul Qusna Mohd Zaki

This study investigated the staff loyalty among academic and non-academic staffs of University Technology MARA (UiTM) Kelantan Branch. Using quota sampling procedures, the 50 questionnaires were distributed to academic staff and then 50 questionnaires to non-academic staff in UiTM Kelantan Branch. A...

詳細記述

書誌詳細
第一著者: Mohd Zaki, Nurul Qusna
フォーマット: 学位論文
言語:英語
出版事項: 2011
主題:
オンライン・アクセス:https://ir.uitm.edu.my/id/eprint/32858/1/32858.pdf