The influence of emotional intelligence on front-line employees' job performance in service businesses / Abdul Kadir Othman
The current study conceptualizes the role of EI dimensions in influencing employees' job performance dimensions by taking into account the moderation effects of service typologies; namely, Professional Service, Service Shop and Mass Service, the nature of service (the extent of Emotional Labor...
| मुख्य लेखक: | Othman, Abdul Kadir |
|---|---|
| स्वरूप: | थीसिस |
| भाषा: | अंग्रेज़ी |
| प्रकाशित: |
2010
|
| विषय: | |
| ऑनलाइन पहुंच: | https://ir.uitm.edu.my/id/eprint/5830/2/5830.pdf |
समान संसाधन
The influence of workplace learning on employees' job satisfaction in Agrobank headquaters, Kuala Lumpur / Noraidza Arshad
द्वारा: Arshad, Noraidza
प्रकाशित: (2014)
द्वारा: Arshad, Noraidza
प्रकाशित: (2014)
The relationship between empowerment and job satisfaction among front-line employees in hotel industry / Siti Nurulhana Abdul Razak
द्वारा: Abdul Razak, Siti Nurulhana
प्रकाशित: (2010)
द्वारा: Abdul Razak, Siti Nurulhana
प्रकाशित: (2010)
A study of motivational factors and public service employees’ job performance in Kuching, Sarawak / Susana Anak Madu
द्वारा: Madu, Susana
प्रकाशित: (2017)
द्वारा: Madu, Susana
प्रकाशित: (2017)
The information content of non-current assets / Zaleha Abdul Shukor
द्वारा: Abdul Shukor, Zaleha
प्रकाशित: (2007)
द्वारा: Abdul Shukor, Zaleha
प्रकाशित: (2007)
Impact of Goods and Services Tax on the Malaysian economy / Juliana Mohamed Abdul Kadir
द्वारा: Juliana , Mohamed Abdul Kadir
प्रकाशित: (2017)
द्वारा: Juliana , Mohamed Abdul Kadir
प्रकाशित: (2017)
Inter Relationship Between Personality, Emotional Intelligence, and Job Satisfaction of Bank Employees
द्वारा: Wae, Mathana
प्रकाशित: (2010)
द्वारा: Wae, Mathana
प्रकाशित: (2010)
Assessing the information content of the Statement of Internal Control (SIC) of PLC's in Malaysia : a qualitative perspective / Masetah Ahmad Tarmizi
द्वारा: Ahmad Tarmizi, Masetah
प्रकाशित: (2006)
द्वारा: Ahmad Tarmizi, Masetah
प्रकाशित: (2006)
Nature of losses and the value relevance of earnings and book values : the case of Malaysian companies / Fatmawati Jusoh
द्वारा: Jusoh, Fatmawati
प्रकाशित: (2005)
द्वारा: Jusoh, Fatmawati
प्रकाशित: (2005)
The challenges faced by a company after it has been publicly listed
द्वारा: Azhar, Mohamed Ismail
प्रकाशित: (1987)
द्वारा: Azhar, Mohamed Ismail
प्रकाशित: (1987)
Voluntary risk disclosure and firm value creation: from the perspectives of the agency and signalling theories / Rina Fadhilah Ismail
द्वारा: Ismail, Rina Fadhilah
प्रकाशित: (2015)
द्वारा: Ismail, Rina Fadhilah
प्रकाशित: (2015)
Penyelewengan Jamaah Dar al-Arqam dan Usaha Pemurniannya
द्वारा: Lawee, Donwana Taye @ Mohd Lazim
प्रकाशित: (1999)
द्वारा: Lawee, Donwana Taye @ Mohd Lazim
प्रकाशित: (1999)
The relationship of emotional intelligence on job performance
द्वारा: Nas Iryani Muhd Nasir
प्रकाशित: (2014)
द्वारा: Nas Iryani Muhd Nasir
प्रकाशित: (2014)
The impact of emotional intelligence, public service motivation and communication on employee engagement in Malaysia
द्वारा: Marymalar, Krista@David
प्रकाशित: (2025)
द्वारा: Marymalar, Krista@David
प्रकाशित: (2025)
Personal quality, emotional intelligence and job performance among teachers
द्वारा: Nor Zahidah, Othman
प्रकाशित: (2020)
द्वारा: Nor Zahidah, Othman
प्रकाशित: (2020)
Sistem latihan industri (SLI) / Zainab Abdul Kadir
द्वारा: Zainab, Abdul Kadir
प्रकाशित: (2004)
द्वारा: Zainab, Abdul Kadir
प्रकाशित: (2004)
Job satisfaction and its relationship with emotional intelligence
द्वारा: Najibah, Mohd Dzakwan
प्रकाशित: (2015)
द्वारा: Najibah, Mohd Dzakwan
प्रकाशित: (2015)
Emotional labor, employee workplace behaviors, organizational support and emotional intelligence : An empirical investigation on foreign service workers in Sabah and Labuan
द्वारा: Tan, Siew Luen
प्रकाशित: (2013)
द्वारा: Tan, Siew Luen
प्रकाशित: (2013)
The balance sheet identity model : testing ordinary least square assumptions using Malaysian market / Merani Che Ali
द्वारा: Che Ali, Merani
प्रकाशित: (2002)
द्वारा: Che Ali, Merani
प्रकाशित: (2002)
Cash holdings, leverage, ownership concentration and board independence : evidence from Malaysia / Rahayu Izwani Borhanuddin
द्वारा: Borhanuddin, Rahayu Izwani
प्रकाशित: (2007)
द्वारा: Borhanuddin, Rahayu Izwani
प्रकाशित: (2007)
Handwriting based on feature extraction of hough transform / Nor Hanim Mokhtar
द्वारा: Nor Hanim, Mokhtar
प्रकाशित: (2016)
द्वारा: Nor Hanim, Mokhtar
प्रकाशित: (2016)
Monetary policy and inflation in Malaysia / Mohd Ridzwan Abdul Kadir
द्वारा: Abdul Kadir, Mohd Ridzwan
प्रकाशित: (1999)
द्वारा: Abdul Kadir, Mohd Ridzwan
प्रकाशित: (1999)
The Study Of Relationship Between
Emotional Labor And Different Level Of
Workplace Aggression Of Front-Line Staff
Of Hotel Industries In Penang Island
द्वारा: Harianto, Harianto
प्रकाशित: (2011)
द्वारा: Harianto, Harianto
प्रकाशित: (2011)
The relationship between cultural intelligence, emotional intelligence, social intelligence, islamic work ethics and work performance among public service employees in Malaysia
द्वारा: Hartini, Husin
प्रकाशित: (2018)
द्वारा: Hartini, Husin
प्रकाशित: (2018)
Review of performance ET Shoppe Sdn. Bhd. / Kamaliah Abdul Kadir
द्वारा: Abdul Kadir, Kamaliah
प्रकाशित: (1997)
द्वारा: Abdul Kadir, Kamaliah
प्रकाशित: (1997)
The organisational climate of primary schools in Selangor / Siti Zurainiwati Abdul Kadir
द्वारा: Abdul Kadir, Siti Zurainiwati
प्रकाशित: (2012)
द्वारा: Abdul Kadir, Siti Zurainiwati
प्रकाशित: (2012)
Cooperative fish marketing in Beserah, Pahang / Tengku Ubaidillah Abdul-Kadir
द्वारा: Tengku Ubaidillah, Abdul-Kadir
प्रकाशित: (1956)
द्वारा: Tengku Ubaidillah, Abdul-Kadir
प्रकाशित: (1956)
Household expenditure among Malay fishermen in Beserah, Pahang / Abdullah Abdul Kadir
द्वारा: Abdullah, Abdul Kadir
प्रकाशित: (1958)
द्वारा: Abdullah, Abdul Kadir
प्रकाशित: (1958)
Factors determining job satisfaction of employees at money services business in Malaysia
द्वारा: Sethambaram, Mariammah
प्रकाशित: (2020)
द्वारा: Sethambaram, Mariammah
प्रकाशित: (2020)
Girder deflection for lifting load / Mustapha Kamil Husen Abdul Kadir
द्वारा: Mustapha Kamil Husen , Abdul Kadir
प्रकाशित: (2017)
द्वारा: Mustapha Kamil Husen , Abdul Kadir
प्रकाशित: (2017)
Job characteristics, emotional intelligence and work engagement among nurses
द्वारा: Noormuniroh, Razali
प्रकाशित: (2016)
द्वारा: Noormuniroh, Razali
प्रकाशित: (2016)
The influence of change in business environment on change in the adoption and use of management control system : a study of Libyan small and medium size privatized firms pre and post-privatization / Yosef Kalefa Hosen
द्वारा: Hosen, Yosef Kalefa
प्रकाशित: (2013)
द्वारा: Hosen, Yosef Kalefa
प्रकाशित: (2013)
Accessibility through universal design approach: public buildings in Putrajaya / Syazwani Abdul Kadir
द्वारा: Abdul Kadir, Syazwani
प्रकाशित: (2014)
द्वारा: Abdul Kadir, Syazwani
प्रकाशित: (2014)
Household expenditure among Malay fishermen in Beserah, Pahang / by Abdullah bin Abdul Kadir
द्वारा: Abdul Kadir, Abdullah
प्रकाशित: (1958)
द्वारा: Abdul Kadir, Abdullah
प्रकाशित: (1958)
Impact of conflict management styles and emotional intelligence on job performance among construction employees in Selangor and Kuala Lumpur, Malaysia
द्वारा: Nik Mohamed Sahabuddin @ Nik Muhamad, Nik Hasnini
प्रकाशित: (2017)
द्वारा: Nik Mohamed Sahabuddin @ Nik Muhamad, Nik Hasnini
प्रकाशित: (2017)
Leader-member exchange, emotional intelligence and disabled employees’ job embeddedness: the mediating role of organizational climate / Hasnizawati Hashim
द्वारा: Hashim, Hasnizawati
प्रकाशित: (2017)
द्वारा: Hashim, Hasnizawati
प्रकाशित: (2017)
An Assessment of Farmers' Associations in Western Leyte, Philippines
द्वारा: Dagoy, Salvador C.
प्रकाशित: (1985)
द्वारा: Dagoy, Salvador C.
प्रकाशित: (1985)
Masyarakat sivil dan proses pendemokrasian di Malaysia
द्वारा: Md. Said, Md. Salleh
प्रकाशित: (2012)
द्वारा: Md. Said, Md. Salleh
प्रकाशित: (2012)
Role of civil society and press development during Khatami’s presidency in Iran
द्वारा: Zoeram, Vahid Amani
प्रकाशित: (2014)
द्वारा: Zoeram, Vahid Amani
प्रकाशित: (2014)
Audit committee composition and auditor reporting: a study in Malaysian environment / Roziani Ali
द्वारा: Ali, Roziani
प्रकाशित: (2001)
द्वारा: Ali, Roziani
प्रकाशित: (2001)
Sustainable built environment factors and facility management practices for nurturing sustainable behaviour on University campus
द्वारा: Sammani, Dania Muhammad Nasrat
प्रकाशित: (2016)
द्वारा: Sammani, Dania Muhammad Nasrat
प्रकाशित: (2016)
समान संसाधन
-
The influence of workplace learning on employees' job satisfaction in Agrobank headquaters, Kuala Lumpur / Noraidza Arshad
द्वारा: Arshad, Noraidza
प्रकाशित: (2014) -
The relationship between empowerment and job satisfaction among front-line employees in hotel industry / Siti Nurulhana Abdul Razak
द्वारा: Abdul Razak, Siti Nurulhana
प्रकाशित: (2010) -
A study of motivational factors and public service employees’ job performance in Kuching, Sarawak / Susana Anak Madu
द्वारा: Madu, Susana
प्रकाशित: (2017) -
The information content of non-current assets / Zaleha Abdul Shukor
द्वारा: Abdul Shukor, Zaleha
प्रकाशित: (2007) -
Impact of Goods and Services Tax on the Malaysian economy / Juliana Mohamed Abdul Kadir
द्वारा: Juliana , Mohamed Abdul Kadir
प्रकाशित: (2017)