Measuring the efficiency of corporate secretary company in Kota Bharu, Kelantan based on customer satisfaction and loyalty using Data Envelopment Analysis (DEA) / Huda Husna Rusli, Nur Farhah Baharuddin and Wan Nur Ameerah Afreena Wan Mustafa

Corporate secretaries are well-versed in the laws that regulate a certain type of firm and sector. By relying on the skills and experience of professional corporate secretaries, company owners have a strong incentive to ensure that they are in full compliance with the law in all aspects of their ope...

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Bibliographic Details

Main Authors:	Rusli, Huda Husna, Baharuddin, Nur Farhah, Wan Mustafa, Wan Nur Ameerah Afreena
Format:	Thesis
Language:	English
Published:	2021
Subjects:	Consumer satisfaction Public administration Analysis
Online Access:	https://ir.uitm.edu.my/id/eprint/66263/1/66263.pdf
Abstract	Abstract here