Effect of social media engagement, corporate image and perceived value on tourist loyalty in hotel industry in Malaysia

Nurturing tourist loyalty is a top priority for Malaysian hotels in the contemporary competitive business environment. In recent years, tourist loyalty in the Malaysian hotel industry has declined which negatively impacted hotels’ occupancy rates and survival. For instance, according to a hotel s...

詳細記述

書誌詳細
第一著者: Azam, Khan Md Ashraful
フォーマット: 学位論文
言語:英語
出版事項: 2022
主題:
オンライン・アクセス:http://psasir.upm.edu.my/id/eprint/105550/1/SPE%202022%201%20UPM%20IR.pdf