Relationship between consumer satisfaction and electronic word of mouth about restaurant experience in Sarawak, Malaysia
Competition in food service industry and the introduction of social media have created a challenge in restaurant industry. This is because restaurant operators need to adapt to the new trend of electronic communication technology which may give great impact to their companies. The purpose of this...
| मुख्य लेखक: | Tan, Chin Choo |
|---|---|
| स्वरूप: | थीसिस |
| भाषा: | अंग्रेज़ी |
| प्रकाशित: |
2016
|
| विषय: | |
| ऑनलाइन पहुंच: | http://psasir.upm.edu.my/id/eprint/78375/1/FSPM%202016%2013%20-%20ir.pdf |
समान संसाधन
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समान संसाधन
-
Factors affecting Electronic Word-Of-Mouth (EWOM) adoption of restaurant reviews in Facebook / Zubaidah Mohd Ali Tan
द्वारा: Mohd Ali Tan, Zubaidah
प्रकाशित: (2013) -
Exploring consumers' experiences in electronic word-of-mouth for health supplement purchases
द्वारा: Nasiruddin, Kauthar
प्रकाशित: (2022) -
The effect of consumer's need for uniqueness and emotional experience on brand pride: The mediating role of electronic word-of-mouth
द्वारा: Arshad, Sana
प्रकाशित: (2023) -
Antecedents of behavioural intention and prioritization of restaurant attributes affecting customer satisfaction at casual dining restaurants in the Klang Valley, Malaysia
द्वारा: Ebrahimian, Mahshid
प्रकाशित: (2019) -
Consumers' Perceptions and Expectations of Service Quality in Selected Fast Food Restaurants
द्वारा: Arumugam, Nalini
प्रकाशित: (2001)