A model for measuring the internet banking interface quality
Internet Banking Service Quality (IBSQ) measurement is still an evolving research area in the field of service quality measurement. Service quality measurement still remains one of the competitive strategies for Internet banking (IB) service providers in order to achieve higher performance and an...
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| Format: | Thèse |
| Langue: | anglais |
| Publié: |
2018
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| Accès en ligne: | http://psasir.upm.edu.my/id/eprint/83242/1/FSKTM%202018%2081%20-%20ir.pdf |