An evaluation of a training program conducted by a private training provider

The purpose of this study was to evaluate a series of a training programs conducted by a private training provider from January 1996 to December 1997. The training program was 'Telephone Techniques and Courtesies' organized by a private training provider, Consembition Jaya Sdn. Bhd. loc...

詳細記述

書誌詳細

第一著者:	Annamalai, Sathivalu
フォーマット:	学位論文
言語:	英語 英語
出版事項:	1998
主題:	Employees - Training of - Evaluation Telephone etiquette
オンライン･アクセス:	http://psasir.upm.edu.my/id/eprint/9085/1/FPP_1998_84%20IR.pdf