Airbnb customers’ service quality and satisfaction with big data approach
A desire for sustainability, enjoyment of activities and financial gain, which has sparked a growing interest among researchers and businesses, drives the sharing economy phenomenon. The sharing economy enables people to sell services through reputable online platforms such as Uber or Airbnb. Thi...
| المؤلف الرئيسي: | Ding, Kai |
|---|---|
| التنسيق: | أطروحة |
| اللغة: | الإنجليزية |
| منشور في: |
2021
|
| الموضوعات: | |
| الوصول للمادة أونلاين: | http://psasir.upm.edu.my/id/eprint/99375/1/DING%20KAI%20-%20IR.pdf |
مواد مشابهة
Guests’ satisfaction with service quality provided by homestays in Selangor, Malaysia
حسب: Raju, Munieleswar
منشور في: (2015)
حسب: Raju, Munieleswar
منشور في: (2015)
Challenges faced by registered homestay operators from the perspectives of selected stakeholders in Selangor, Malaysia
حسب: Mohamad Nor, Sarina
منشور في: (2019)
حسب: Mohamad Nor, Sarina
منشور في: (2019)
Hotel guests’ intention to engage in green activities / Fauziah Deraman
حسب: Deraman, Fauziah
منشور في: (2012)
حسب: Deraman, Fauziah
منشور في: (2012)
Residential Satisfaction of Public Housing Dwellers in
Alkish and Alzaiton, Benghazi City, Libya
حسب: Mohamed Athram, Huda
منشور في: (2000)
حسب: Mohamed Athram, Huda
منشور في: (2000)
Low-Cost Implementation and Satisfaction in Kota Bharu, Kelantan
حسب: Wan Mohd Nawi, Wan Syamuri
منشور في: (2004)
حسب: Wan Mohd Nawi, Wan Syamuri
منشور في: (2004)
Technology readiness, customer perceived value, customer information satisfaction and behavioral intention on tablet-based menu ordering experience / Muhammad Izzat Zulkifly
حسب: Izzat Zulkifly, Muhammad
منشور في: (2017)
حسب: Izzat Zulkifly, Muhammad
منشور في: (2017)
Customers' satisfaction and service quality towards frontline staff at Yayasan Sarawak / Nur Affiqah Alwi
حسب: Alwi, Nur Affiqah
منشور في: (2015)
حسب: Alwi, Nur Affiqah
منشور في: (2015)
Managing service quality, customer's satisfaction and loyalty: The case of RHB Bank Jalan Padungan Branch / Augustine Iman Bandang and Lekny Eni Minier
حسب: Bandang, Augustine Iman, وآخرون
منشور في: (2017)
حسب: Bandang, Augustine Iman, وآخرون
منشور في: (2017)
Effects of standardization and customization level on service quality, customer satisfaction and loyalty, and moderating roles of service nature and customer needs
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منشور في: (2015)
حسب: Kasiri, Leila Agha
منشور في: (2015)
Residential satisfaction with management services at Taman Tasik Mewah condominium, Seremban, Malaysia
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منشور في: (2012)
حسب: Zainal Abidin, Izu Adilla
منشور في: (2012)
Antecedents of behavioural intention and prioritization of restaurant attributes affecting customer satisfaction at casual dining restaurants in the Klang Valley, Malaysia
حسب: Ebrahimian, Mahshid
منشور في: (2019)
حسب: Ebrahimian, Mahshid
منشور في: (2019)
Program Homestay Dan Kesannya Ke Atas Pembangunan Komuniti Desa Di Negeri Selangor, Malaysia
حسب: Ismail, Yusof
منشور في: (2010)
حسب: Ismail, Yusof
منشور في: (2010)
Price, performance and expectations as determinants of customer satisfaction in a low price-high quality hotel
حسب: Ahmad, Sabri
منشور في: (1999)
حسب: Ahmad, Sabri
منشور في: (1999)
Customers satisfaction towards Islamic banking services: A study of Malaysian banks in Kuala Lumpur / Asmah Saad
حسب: Saad, Asmah
منشور في: (2015)
حسب: Saad, Asmah
منشور في: (2015)
Critical success factors of budget hotel performance and mediating role of customer satisfaction
حسب: Nazari, Narges
منشور في: (2019)
حسب: Nazari, Narges
منشور في: (2019)
Determinants of female customers' satisfaction in Saudi Arabian retail banks / Maysoon Ibrahim Qanetah
حسب: Qanetah, Maysoon Ibrahim
منشور في: (2011)
حسب: Qanetah, Maysoon Ibrahim
منشور في: (2011)
Development of antioxidant-rich purple sweet potato (Ipomoea batatas L.)-based extruded breakfast cereal
حسب: Senevirathna, Sri Sampath Janaka
منشور في: (2022)
حسب: Senevirathna, Sri Sampath Janaka
منشور في: (2022)
Relationship between client satisfactions, service quality and client perception towards the effectiveness of client consultation services / Romzan Bujang
حسب: Bujang, Romzan
منشور في: (2015)
حسب: Bujang, Romzan
منشور في: (2015)
Relationship between service quality and customer satisfaction at Tabungan Haji Kuching / Fadzilah Ramlee
حسب: Ramlee, Fadzilah
منشور في: (2015)
حسب: Ramlee, Fadzilah
منشور في: (2015)
Influence of customer orientation and internal marketing on job satisfaction among employees in banking industry in Lagos, Nigeria
حسب: Obodoechi, Acho Kenneth
منشور في: (2020)
حسب: Obodoechi, Acho Kenneth
منشور في: (2020)
Faktor kepuasan pelanggan terhadap perkhidmatan Kementerian Perdagangan Dalam Negeri, Koperasi Dan Kepenggunaan Wilayah Persekutuan Putrajaya dan Kuala Lumpur, Malaysia
حسب: Mat Udi, Zulfamy
منشور في: (2018)
حسب: Mat Udi, Zulfamy
منشور في: (2018)
Consumer complaint behaviour, satisfaction with complaint handling, mobile phone dependency and relationship quality in mobile phone service industry
حسب: A. Rahman, Mohd. Khirzanbadzli
منشور في: (2016)
حسب: A. Rahman, Mohd. Khirzanbadzli
منشور في: (2016)
A study on contribution of service quality, price, corporate image and customers' satisfaction towards customer loyalty case study of Telekom Malaysia Kota Bharu region / Hasbullah Zakaria
حسب: Zakaria, Hasbullah
منشور في: (2008)
حسب: Zakaria, Hasbullah
منشور في: (2008)
Customers’ satisfaction toward front counter services in Valuation & Property Management Department, Majlis Perbandaran Sungai Petani, Kedah (MPSPK) / Norliani Omar
حسب: Omar, Norliani
منشور في: (2011)
حسب: Omar, Norliani
منشور في: (2011)
A study on customer’s awareness towards SUKIMI’S products / Mohd Norisham Mohamad Rosli
حسب: Mohamad Rosli, Mohd Norisham
منشور في: (2011)
حسب: Mohamad Rosli, Mohd Norisham
منشور في: (2011)
Factors that influence customer satisfaction towards services provided by Sutra Beach Resort & Spa (SBR) / Rosharizan Che Husin
حسب: Che Husin, Rosharizan
منشور في: (2008)
حسب: Che Husin, Rosharizan
منشور في: (2008)
Level of customer satisfaction toward building customer loyalty : a case study at Binaraya PKINK Sdn Bhd / Nurul Aida Mohd Zin
حسب: Mohd Zin, Nurul Aida
منشور في: (2012)
حسب: Mohd Zin, Nurul Aida
منشور في: (2012)
Consumer satisfaction and return patronage in specialty coffeehouse in Malaysia
حسب: Teh, Chean Boon
منشور في: (2002)
حسب: Teh, Chean Boon
منشور في: (2002)
Consumer satisfaction and return patronage in specialty coffeehouse in Malaysia.
حسب: Teh, Chean Boon
منشور في: (2002)
حسب: Teh, Chean Boon
منشور في: (2002)
Customer's satisfaction towards services offered by Bintulu Port / Mohamad Azahan Mohammad Othman
حسب: Mohammad Othman, Mohamad Azahan
منشور في: (2015)
حسب: Mohammad Othman, Mohamad Azahan
منشور في: (2015)
Benefit and sacrifice factors affecting customer satisfaction toward adoption of internet banking in Iraqi Kurdistan region
حسب: Majeed, Ashty Rasull
منشور في: (2020)
حسب: Majeed, Ashty Rasull
منشور في: (2020)
A study on customer satisfaction at shell petrol stations / Nor Hilmi Jaid
حسب: Jaid, Nor Hilmi
منشور في: (1998)
حسب: Jaid, Nor Hilmi
منشور في: (1998)
Consumer complaining behavior : consumers' evaluations on service recovery strategies
حسب: Ahmad, Norzie Iriani
منشور في: (2001)
حسب: Ahmad, Norzie Iriani
منشور في: (2001)
A case study on the community acceptance and satisfaction of electronic services (E-Service) / Noradilah Zakariah
حسب: Zakariah, Noradilah
منشور في: (2005)
حسب: Zakariah, Noradilah
منشور في: (2005)
Market sentiment, housing prices, consumption structure upgrading and cities' innovation capacity in China
حسب: Ding, Yemin
منشور في: (2022)
حسب: Ding, Yemin
منشور في: (2022)
Customer selection criteria for islamic home financing in Johor / Murni Farhana Talib
حسب: Talib, Murni Farhana
منشور في: (2011)
حسب: Talib, Murni Farhana
منشور في: (2011)
Causal relationship between service guarantees and customer satisfaction in four-and five-star hotels in Malaysia
حسب: Mohd Shahril, Aslinda
منشور في: (2014)
حسب: Mohd Shahril, Aslinda
منشور في: (2014)
Analysis of fluidized bed and inclined bed drying of paddy for Malaysia conditions
حسب: Sarker, Md. Sazzat Hossain
منشور في: (2014)
حسب: Sarker, Md. Sazzat Hossain
منشور في: (2014)
Optimization of batch adsorption and fixed-bed adsorption of vanillin onto resin H103
حسب: Abu Samah, Rozaimi
منشور في: (2016)
حسب: Abu Samah, Rozaimi
منشور في: (2016)
A study on fashion window displays in Malaysia and its influence on consumers shopping decision / Nor Aishah Zaha Zainal Abidin
حسب: Zainal Abidin, Nor Aishah Zaha
منشور في: (2016)
حسب: Zainal Abidin, Nor Aishah Zaha
منشور في: (2016)
مواد مشابهة
-
Guests’ satisfaction with service quality provided by homestays in Selangor, Malaysia
حسب: Raju, Munieleswar
منشور في: (2015) -
Challenges faced by registered homestay operators from the perspectives of selected stakeholders in Selangor, Malaysia
حسب: Mohamad Nor, Sarina
منشور في: (2019) -
Hotel guests’ intention to engage in green activities / Fauziah Deraman
حسب: Deraman, Fauziah
منشور في: (2012) -
Residential Satisfaction of Public Housing Dwellers in
Alkish and Alzaiton, Benghazi City, Libya
حسب: Mohamed Athram, Huda
منشور في: (2000) -
Low-Cost Implementation and Satisfaction in Kota Bharu, Kelantan
حسب: Wan Mohd Nawi, Wan Syamuri
منشور في: (2004)