The impact of transformational leadership, Islamic spirituality, organizational commitment and citizenship behavior on employee performance: An empirical study of Islamic insurance (TAKAFUL) industry in Malaysia / Fares Djafri
In the service sectors such as insurance and Islamic insurance (Takaful), employee behaviour can have a significant impact on an organisation’s performance, success, and service quality. It is observed that the attitude of takaful agents is considered a vital factor that influence customers to maint...
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| Format: | Thesis |
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2017
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