Kepuasan pelanggan terhadap kualiti perkhidmatan perbankan Islam: Kajian ke atas pelanggan bank-bank Islam di Kuching, Sarawak / Anitha Rosland

Islamic banking institutions in Malaysia has developed rapidly and globally. Therefore, a competition exists among Islamic banks and conventional banking institutions in offering products and services to the customers. Customer nowadays are very wise to assess and compares the services offered an...

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Auteur principal: Anitha, Rosland
Format: Thèse
Publié: 2016
Sujets: