Theoretical framework for critical success factors influencing on adoption e-crm in malaysian telecommunication companies

समान संसाधन

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• An adoption of strategic CRM-i framework: a case study / Wan Muhamad Asiff Wan Draman
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• Social CRM framework for a telecomunication company in Malaysia
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• The critical success factors of e-CRM implementation in Saudi companies / Mazen Abdul Jabbar
  द्वारा: Jabbar, Mazen Abdul
  प्रकाशित: (2011)
• Assessment of factors leading to customer relationship management success in telecommunication industry
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  प्रकाशित: (2025)