Perceptions of support staff I of Chief Minister department (Kuching) on the factors affecting total quality management practices

The purpose of conducting of this study is to investigate on the perceptions of Support Staff I of Chief Minister Department (Kuching) on the factors such as employees perceptions towards Total Quality Management (TQM), management commitment and leadership, employee knowledge on TQM and employees...

Description complète

Détails bibliographiques
Auteur principal: Agnes, Sabang
Format: Thèse
Langue:anglais
anglais
Publié: Universiti Malaysia Sarawak, (UNIMAS) 2011
Sujets:
Accès en ligne:http://ir.unimas.my/id/eprint/10362/
Abstract Abstract here