SME borrowers' satisfaction towards banking services

Banking industry is. one of the important sectors of service industry in Malaysia. Financial services in general, especially banks, compete in market place with common products and services, which cause service quality to become a critical competitive tool. The information gathered from the SME Borr...

詳細記述

書誌詳細
第一著者: Ngu, Chiung Hung
フォーマット: 学位論文
言語:英語
英語
出版事項: Universiti Malaysia Sarawak, (UNIMAS) 2012
主題:
オンライン・アクセス:http://ir.unimas.my/id/eprint/9391/
Abstract Abstract here