2019_The Effects of Behavioural Factors on Organizational Citizenship Behaviour of Employees in Five Star Hotels in Jordan
Hospitality industry is a highly competitive service sector in the world. In order to maintain growth and survival in the highly competitive environment, the service providers need to have competitive edge over their competitors by delivering services beyond customers’ expectation. Thus, employees s...
| Main Author: | |
|---|---|
| Language: | English |
| Published: |
2019
|
| Abstract | Abstract here |