Effect Of Internal Measures Of Service Quality On Business Performance
Hotel industry in Penang has a long history since the establishment of E&O Hotel 120 years ago in Penang. Hotel industry and tourism sector is to be seen as symbiotic interrelated. They have played a significant role in transformation of business activities that share the bulk of today’s economy...
| 主要作者: | HJ. DIN, SAARI |
|---|---|
| 格式: | Thesis |
| 语言: | 英语 |
| 出版: |
2005
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| 主题: | |
| 在线阅读: | http://eprints.usm.my/25563/ |
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