Electronic Service Quality Satisfaction, Trust And Loyalty: A Study On Online Banking In Penang.
Kajian ini dijalankan bagi mengkaji faktor-faktor yang menyumbang kepada kesetiaan pelanggan terhadap kualiti perkhidmatan elektronik. The purpose of the study is to investigate the factors contribute to customer loyalty in electronic services quality.
| मुख्य लेखक: | Mohammed Aljunaid, Najib |
|---|---|
| स्वरूप: | थीसिस |
| भाषा: | अंग्रेज़ी |
| प्रकाशित: |
2006
|
| विषय: | |
| ऑनलाइन पहुंच: | http://eprints.usm.my/25951/ |
समान संसाधन
Electronic Service Quality Satisfaction, Trust And Loyalty: A Study On Online Banking In Penang.
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Electronic Service Quality Satisfaction, Trust And Loyalty: A Study On
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समान संसाधन
-
Electronic Service Quality Satisfaction, Trust And Loyalty: A Study On Online Banking In Penang.
द्वारा: Mohammed Aljunaid, Najib
प्रकाशित: (2006) -
Electronic Service Quality Satisfaction, Trust And Loyalty: A Study On
Online Banking In Penang
द्वारा: Aljunaid, Najib Mohammed
प्रकाशित: (2006) -
Internet Banking Service Quality And E-Loyalty In Penang, Malaysia
द्वारा: Teng, Yoke Leng
प्रकाशित: (2008) -
A Model Of Trust In Internet Banking – The Case Of Penang
द्वारा: Wong, Kim Seong
प्रकाशित: (2005) -
Service Quality And Its Relationship With Customer Satisfaction Towards Customer Loyalty
द्वारा: MOHD ISA, SALMI
प्रकाशित: (2005)