Service Sabotage in Hotel Industry: Empirical Study Using Social Bonding Theory

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Perlakuan sabotaj khidmat di tempat kerja, terutama sekali dalam industri perhotelan semakin berleluasan sehingga menarik perhatian pihak penyelidik dan pengurus. Research and managerial interest in employees’ service sabotage behavior has become increasingly widespread, es...

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Bibliographic Details
Main Author:	Tan, Sylvia Hooi Sien
Format:	Thesis
Language:	English
Published:	2006
Subjects:	HF5001-6182 Business
Online Access:	http://eprints.usm.my/25971/
Abstract	Abstract here

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