The Study Of Relationship Between Emotional Labor And Different Level Of Workplace Aggression Of Front-Line Staff Of Hotel Industries In Penang Island
The purpose of this study is to investigate the relationship between emotional labor and different level of workplace aggression of front-line staff of hotel industries in Penang Island.
| 第一著者: | |
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| フォーマット: | 学位論文 |
| 言語: | 英語 |
| 出版事項: |
2011
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| 主題: | |
| オンライン･アクセス: | http://eprints.usm.my/29770/ |