Customer-Orientation Behaviour: Antecedents And Its Impact On Sales Performance Of Life Insurance Agents
Tingkahlaku berorientasikan · pelanggan yang merujuk kepada sejauhmana jurujual mengamalkan konsep pemasaran dengan menolong pelanggan membuat keputusan pembelian yang memenuhi keperluan dan kep~n mereka telah dianggap sebagai ciri penting untuk menjadi jurujual yang berjaya. Customer-orienta...
| Main Author: | Mohd Noor, Nor Azila |
|---|---|
| Format: | Thesis |
| Language: | English |
| Published: |
2005
|
| Subjects: | |
| Online Access: | http://eprints.usm.my/29811/ |
| Abstract | Abstract here |
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