A Model Linking Store Attributes, Service Quality, Customer Experience And Business Performance: A Study Among Community Pharmacies

Tujuan kajian ini adalah untuk: (a) memeriksa kesan langsung kualiti perkhidmatan dan pengalaman pelanggan; (b) memahami kesan langsung sifat stor dan pengalaman pelanggan The aim of this study was to: (a) examine the direct effect of Service Quality and Customer Experience; (b) understand the...

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Bibliographic Details
Main Author:	Chan , Suz Jack
Format:	Thesis
Language:	English
Published:	2015
Subjects:	HF Commerce
Online Access:	http://eprints.usm.my/29993/
Abstract	Abstract here

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