The mediating effect of patient satisfaction between health clinic service quality and patient loyalty

Malaysia is coming close to developed status and stated that healthcare industry is a prominent industry with the capability to generate income. Nowadays, patients have freedom of choice in healthcare providers either public or private sector. The loyal of patients is considered as a key business su...

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書目詳細資料
主要作者: Hamdan, Nur Salsabilah
格式: Thesis
語言:英语
英语
出版: 2021
主題:
在線閱讀:http://eprints.utem.edu.my/id/eprint/26003/
https://plh.utem.edu.my/cgi-bin/koha/opac-detail.pl?biblionumber=121262
Abstract Abstract here

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