Improving the process of capturing clients' needs
Understanding of customer’s need is very crucial for any organisation to ensure that their need can be fully realised. Therefore, it is important for organisation to have a systematic approach to capture their client requirements. For Jabatan Kerja Raya (JKR) this system has been developed and imple...
| मुख्य लेखक: | |
|---|---|
| स्वरूप: | थीसिस |
| भाषा: | अंग्रेज़ी |
| प्रकाशित: |
2010
|
| विषय: | |
| ऑनलाइन पहुंच: | http://eprints.utm.my/16469/1/FaizahIbrahimMFKA2010.pdf |
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Improving the process of capturing clients’ needs
प्रकाशित 2010
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थीसिस
Universiti Teknologi Malaysia