Improving the process of capturing clients' needs
Understanding of customer’s need is very crucial for any organisation to ensure that their need can be fully realised. Therefore, it is important for organisation to have a systematic approach to capture their client requirements. For Jabatan Kerja Raya (JKR) this system has been developed and imple...
| 第一著者: | |
|---|---|
| フォーマット: | 学位論文 |
| 言語: | 英語 |
| 出版事項: |
2010
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| 主題: | |
| オンライン･アクセス: | http://eprints.utm.my/16469/1/FaizahIbrahimMFKA2010.pdf |
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Improving the process of capturing clients’ needs
出版事項 2010
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学位論文
Universiti Teknologi Malaysia