A model for the relationship between user satisfaction of healthcare facilities management and core healtcare business

Public hospitals in Ghana, as in many other developing countries, are faced with facilities management (FM) challenges due partly to the problem of poor services and user dissatisfaction with FM service delivery. Studies to understand the relationship between user satisfaction of healthcare FM and c...

Description complète

Détails bibliographiques
Auteur principal:	Amankwah, Oti
Format:	Thèse
Langue:	anglais
Publié:	2019
Sujets:	HD28 Management. Industrial Management
Accès en ligne:	http://eprints.utm.my/86851/1/OtiAmankwahPFABU2019.pdf

Documents similaires

A model for the relationship between use satisfaction of healthcare facilities management and core healtcare business
par: Amankwah, Oti
Publié: (2019)

The mediating role of commitment, trust and satisfaction in the relationship of business to business customer satisfaction and loyalty
par: Haghkhah, Azam
Publié: (2016)

A procedure for minimization of nosocomial infections risk through upgrading and re-architecting of healthcare facilities
par: Parsia, Yasaman
Publié: (2019)

Investigating the Relationship Between Knowledge Management, Intellectual Capital and Business Performance of Industries in Iraq
par: Mushraf, Abbas Mezael
Publié: (2012)

Criteria and processes of handling customer complaint in facility management
par: Omar, Amir Farid
Publié: (2013)

Factors hindering sustainable facilities management in government agencies
par: Kasim, Jamhamalila
Publié: (2020)

The relationship between technostress, psychological health and physical health among technology users
par: Abdullah, Nurdalila
Publié: (2014)

Facilities management service performance in a university health center
par: Ng, Angela Shin Yii
Publié: (2010)

Safety management practices among Malaysian facility maintenance contractors
par: Jaafar, Saharani
Publié: (2011)

Influencing factors in non-landed residential property facilities for management
par: Mohd. Ridza, Badrul Hisham
Publié: (2015)

A study to ascertain customers' satisfaction on building performance and facilities provided in Polytechnic Kulim
par: Abdul Wahab, Maszuwita
Publié: (2005)

The mediating role of customer lifetime value on customer relationship management and business performance
par: Feiz, Setareh
Publié: (2018)

The relationship between survivor syndromes and job satisfaction and employees’ performance during mergers in RHB Asset Management
par: Batumalai, Kavitah
Publié: (2015)

An evaluation of client's perception of facilities management (FM) contract service deliver
par: Ahmad Jaseh, Abdul Rahman Putera
Publié: (2011)

Green supply chain management and environmental performance for KPJ Healthcare Specialist Hospital in Selangor
par: Mohd Zaini Zainudin
Publié: (2018)

Trust, commitment and satisfaction in the relationship between brand loyalty and satisfaction in the mobile phone industry
par: Roustasekehravani, Alireza
Publié: (2015)

The impact of covid-19 pandemic on Malaysian workplaces a facilities management perspective
par: Rosni, Nurhidayah
Publié: (2022)

The relationship between job satisfaction and employee loyalty in the manufacturing industry of China
par: Shi, He
Publié: (2014)

The Mediating Effect Of Integrated Business And Environmental Management On The Relationship Between External Pressures And Cabon Disclosure Of Firms In Selected Asia Pacific Countries
par: Loan, Le Thi Truc
Publié: (2023)

The Relationship Between Women Entrepreneurial Competencies, Business Competitive Advantage And Firm Performance In Nigeria
par: ., Mohammed Kabir
Publié: (2017)

Impact Of System Characteristics On The Usage Of Electronic Healthcare Records Among Jordanian Healthcare Professionals Performance
par: Almomani, All'a Mohamad Abdelhamid
Publié: (2024)

Knowledge Management Orientation And Business Performance: The Mediating Roles Of Service Quality And Relationship Quality
par: Abdul Rahman, Baharom
Publié: (2008)

The relationship between lifestyle and store attribute with consumer satisfaction and loyalty in hypermarket industry in Iran
par: Golbaz, Nafiseh Eshghi
Publié: (2012)

Assessing the moderating effects of organizational innovation on the relationship between transformational leadership and job satisfaction
par: Hussain, Hussain K.
Publié: (2015)

The role employee voice on the relationship between transformational and job satisfaction of airline employees in Jordan
par: Alfayad, Zaid Mohammad Ali
Publié: (2017)

The relationship between big five personality and job satisfaction among civil servants in China
par: Zhang, Xi
Publié: (2016)

Challenges Of Asset Management In The Healthcare Industry: A Case Study Of Central Hospital Zhuzhou, China
par: Yu, Weiya
Publié: (2023)

The readiness of facilities audit process in local authority
par: Allavudin, Junaidah Sehu
Publié: (2010)

The relationship between service quality, customer satisfaction and behavioral intention with moderating effects of switching barriers
par: Mat Dawi, Norazryana
Publié: (2016)

The role of employee voice on the relationship between transformational leadership and job satisfaction of airline employees in Jordan
par: Alfayad, Zaid Mohammad Ali
Publié: (2017)

The Relationship Between Leader's Emotional Intelligence and Job Satisfaction at Intel Malaysia
par: Yap, Lang Ling
Publié: (2011)

The Relationship Between Perceived Leadership Behaviors and Job Satisfaction of Middle Managers : A Case Study at Motorola Technology (M) Sdn.Bhd
par: Khadijah, Nordin
Publié: (2004)

The meadiating effect of knowledge management on the relationship between human resource management practices and organizational innovation performance
par: Shahnaei, Shila
Publié: (2017)

The relationship between personality and self leadership and job satisfaction : a study at Public Bank Berhad, Johor Bahru
par: Ng, Ann Gee
Publié: (2010)

The relationships between corporate social responsibility, service quality, customer satisfaction, consumer rights awareness and repurchase intention
par: Bello, Kamarudeen Babatunde
Publié: (2017)

Examining the relationship between emotional intelligence, job satisfaction and perceived job performance among school teachers in Malaysia
par: Lee, Bee Yoke
Publié: (2015)

Influence of core self-evaluations on knowledge sharing behaviour with evaluation apprehension as a mediator
par: Yaakub, Khairulbahiyah
Publié: (2014)

Moderating effect of affective commitment on the relationship between personality traits, job satisfaction and customer-oriented behavior among nurses
par: Lim, Lee Ping
Publié: (2016)

Integration of customer relationship management and service quality towards customer satisfaction leading to consumer intention to purchase banking products
par: Hassan, Sheila Sa’Odah
Publié: (2014)

The effects of logistics-related knowledge management of courier service provider on e-business performance
par: Nurul Izzah, Mohd Shah
Publié: (2018)