Kajian kualiti perkhidmatan dari perspektif pelanggan Bank Simpanan Nasional, Jalan Rugayah, Batu Pahat, Johor

Also available in printed version : HF5415.5 N44 2008 raf

Bibliographic Details
Main Author:	Ng, Geok Kim
Other Authors:	Melati Ahmad Anuar, supervisor
Format:	Bachelor thesis
Published:	Universiti Teknologi Malaysia 2025
Subjects:	Customer services > Quality control SERVQUAL (Service quality framework)
Online Access:	https://utmik.utm.my/handle/123456789/101647
Abstract	Abstract here

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