Knowledge management framework for a bank call centre

Also available in printed version : HD30.2 P738 2012 raf

Bibliographic Details
Main Author: Pravina Thenarasoo
Other Authors: Rusni Daruis, supervisor
Format: Master's thesis
Published: Universiti Teknologi Malaysia 2025
Subjects:
Knowledge management
Customer services
Online Access:https://utmik.utm.my/handle/123456789/103234
Abstract Abstract here
Description
Summary:Also available in printed version : HD30.2 P738 2012 raf

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