Pengukuran kualiti perkhidmatan: penyediaan kemudahan sukan di gimnasium sekitar Johor Bahru

Service quality in a gym is a critical factor that can influence user satisfaction and retention. This study focuses on the evaluation of the service quality of sports facilities in gymnasiums around Johor Bahru, with the aim of evaluating the current state of service quality in gymnasiums, by ident...

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Bibliographic Details

Main Author:	Megat Abd Halim, Megat Imran Haikal
Language:	Malay
Published:	Universiti Teknologi Malaysia 2026
Subjects:	General Works::Social Sciences Sustainable Development Goals (SDG)::Industry, Innovation and Infrastructure (SDG 9)
Online Access:	https://utmik.utm.my/handle/123456789/189902
Abstract	Abstract here