Service blueprint-based servqual and customer loyalty in banking service

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Bibliographic Details
Main Author:	Oh, Jia De
Other Authors:	Tan, Owee Kowang, supervisor
Format:	Master's thesis
Language:	English
Published:	Universiti Teknologi Malaysia 2025
Subjects:	Business
Online Access:	https://utmik.utm.my/handle/123456789/45943
Abstract	Abstract here

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