Effects of perceived service recovery justice on customer affective commitment, loyalty and word-of-mouth : the case of restaurants

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Bibliographic Details
Main Author:	Chee, Wei Ting
Other Authors:	Thoo, Ai Chin, supervisor
Format:	Bachelor thesis
Language:	English
Published:	Universiti Teknologi Malaysia 2025
Subjects:	Management
Online Access:	https://utmik.utm.my/handle/123456789/50852
Abstract	Abstract here

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