A study of tourist satisfaction using service quality dimensions for homestay ventures in Labuan

Service quality is important to the service providers. However, the service provider faces lots of problem when they want to deliver quality services to their customer. In Homestay Labuan, they did not know either their guests are satisfied or not with their service quality. Therefore, this study ha...

وصف كامل

التفاصيل البيبلوغرافية
المؤلف الرئيسي: Noor Na'im Shah M.Effandy
التنسيق: أطروحة
اللغة:الإنجليزية
الإنجليزية
منشور في: 2011
الموضوعات:
الوصول للمادة أونلاين:https://eprints.ums.edu.my/id/eprint/44615/1/24%20PAGES.pdf
https://eprints.ums.edu.my/id/eprint/44615/2/FULLTEXT.pdf
https://eprints.ums.edu.my/id/eprint/44615/
Abstract Abstract here